FAQ – Frequently Asked Questions

Delivery time

Q: How long will it take for my order to arrive?

A: It may take 1-5 days for your order to be shipped. However, please note the following:

Made-to-order items: These items are made after your order is placed. Therefore, it may take up to two weeks for shipping. Please check the estimated shipping date on the product page.

Check your delivery status: You will be notified by email once your order has been shipped. You can check your delivery status online with your tracking number.

Delivery delays: Delivery may be delayed due to unforeseen circumstances such as bad weather or traffic conditions. For the latest delivery information, please visit the carrier's website.

About gift wrapping

Q: Is gift wrapping available?

A: Currently, we do not offer gift wrapping services. Customers will need to decide on packaging themselves. We will continue to strive to improve and expand our services, so we are considering introducing gift wrapping. Please look forward to future updates.

Other frequently asked questions

Payment Methods: We accept various payment methods, including credit cards, debit cards, electronic money, and bank transfers.

Product Availability: Popular and limited-edition items may sell out quickly. You can check the current stock status on the product page.

Contact Us: If you have any questions or concerns, please feel free to contact us using the contact form or by email.


Please keep the above in mind when using our store and enjoy shopping. We

always welcome your questions and feedback.